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Back Sign In Back to Catalog View Results Searching... Plans Paths Courses Lessons Reset Hi, Welcome to ! Brand new to Skilljar? Our Onboarding courses can help you plan, design, and launch a world-class training program. Want to learn more about Skilljar? Check out this interactive tour: Take a Tour! Stuck? We’re here to help! Having an issue with a course, webinar, or other content in ? Want to request content? Our education specialists are here to help. Get in touch Learn Skilljar Learn how to get the most out of Skilljar through Onboarding, Quick Tips, Feature Training, and more... View Page color-blue-600 Industry Resources Learn all about the training/education/enablement industry including benchmarks and best practices. color-blue-800 swimlane-webinars swimlane-industry swimlane-reports swimlane-case-studies swimlane-ebooks swimlane-recent swimlane-templates Earn a Certificate Earn your certificate in the Foundations of Customer Education or as a certified Skilljar professional. color-blue-400 Skilljar Connect Skilljar Connect brings together the industry’s best in Customer and Partner Education to learn, collaborate, and exchange ideas. View past recordings or learn more about upcoming events. color-blue-700 swimlane-connect Customer Education Job Board Whether you’re hiring for a customer education role at your company or seeking a job opportunity for yourself, we’ve compiled a list of open customer training and education jobs from across our network of customer training and education professionals. FREE color-blue-400 Job Board Training Credits Overview A quick introduction to Skilljar’s Training Credit feature. FREE 10 min Leadership Insights to Boost Customer Success (Skilljar & Zywave) 5 Ways to Level-up the Customer Education & Customer Success Partnership FREE 54 min Webinars auto-registration color-blue-700 Customer Education Industry 2023 auto-redirect Publishing Courses & Objects Skilljar’s publishing settings are very customizable, ensuring all of your content is designed to reach the intended learners. FREE 60 min color-blue-600 Customer Education Business Impact Template Overview Learn how to use the Business Impact Templates to show the value of your training program on your business. FREE 20 min Building Courses in Skilljar Understanding the main components of course creation allows you to plan, build, and deliver world-class training content that reaches the intended learners. FREE 30 min color-blue-400 Foundations in Customer Education Assessment We built this program to help leaders like you learn more about the field and understand the fundamentals of building and maintaining an amazing Customer Education program. FREE color-blue-800 Certificate Scaling Success: 3 Plays for Lean Customer Education Teams This session will guide you through three dynamic plays, each packed with practical tips, tactics, and real-life examples from industry leaders FREE 46 min Webinars auto-registration color-blue-800 Customer Education Industry auto-redirect 2024 Signing in as a Student You’re able to sign in as a student of a domain to see what they see or troubleshoot issues they may be experiencing. FREE 2 min Students auto-registration color-blue-700 Single Lesson auto-redirect Using Skilljar’s Strategic Insights Learn how to best use Strategic Insights to benchmark key program metrics against other Skilljar customers, identify areas of improvement, and track industry trends. FREE 10 min Exporting Data from Group Analytics This interactive lesson walks you through the process of collecting the Groups data you want for the appropriate timeframe and exporting it as a CSV file. FREE auto-registration Interactive color-blue-400 auto-redirect Setting Up Your Domain(s) This course is designed to help you understand more about the logistics of setting up your Skilljar domain. FREE 30 min color-blue-800 Measurement & Optimization Strategies This course is designed to give you an overview of key topics for tracking the health of your program. FREE color-blue-400 Marketing and Distribution Tactics This course is designed to give you an overview of key topics surrounding what you should know about when it comes to marketing your customer education program. FREE color-blue-600 Getting Started with Certification How Zendesk is Creating Value for its Customers, Partners, and Employees FREE 54 min Webinars auto-registration 2021 Certification auto-redirect Clever Cuts Number of Support Tickets by 25% and Increases NPS by 15 points with Skilljar EdTech Scales Customer Training for Those Who Train Our Kids FREE auto-registration Case Studies 2022 Certification Content Strategy auto-redirect Skilljar’s Salesforce Integration 101 Skilljar’s Salesforce integration feeds your customer training data directly into your existing Salesforce CRM account. FREE eBooks Analytics auto-registration 2019 color-blue-400 Integrations auto-redirect MRI Software Increases YOY eLearning Revenue by 38%, Nearly Doubling Monetization Goal Real Estate Software Firm Easily Migrates Learning Content From Five Acquired Companies Into Skilljar FREE auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect Enact MI Improves the Customer Experience with a Self-service Customer Training Catalog Skilljar Provides Stronger Reporting Functionality, Multiple Integrations, and Ease of Use Not Seen with Other LMSs FREE Analytics auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect 4 Ways That Culture Amp Turned Customer Education into Their Secret Weapon Learn how Culture Amp’s program differentiates them from their competition, and how it benefits customer health, account expansion, and sales enablement. FREE 59 min Webinars Webinar auto-registration 2020 color-blue-800 Content Strategy auto-redirect A New Segmentation Model for Customer Onboarding Driving Product Adoption with the Risk-Scale Onboarding Matrix FREE eBooks Analytics auto-registration 2019 color-blue-800 Content Strategy Customer Education Industry auto-redirect Energy Sector Software Launches Hybrid Training Program with 70% Completion Rate After hiring a Head of Global Learning, Energy Exemplar launched xPert, a training program made up of two portals that targeted customers and internal employees. FREE auto-registration 2020 color-blue-800 Case Studies Content Strategy auto-redirect To Monetize or Not to Monetize: Smartsheet’s Story Stephanie Barbee and Damani Musgrave share their first-hand experience in scaling a successful monetized program. FREE 44 min Webinars Analytics auto-registration 2022 Content Strategy Monetization auto-redirect Asana Scales Training and Sees 2X+ Growth in Users for eLearning Platform Proving a Business Case with 19 Point Higher NPS vs. Non-users and 4.5+ Average CSAT Scores FREE Analytics auto-registration color-blue-700 Case Studies 2022 Integrations auto-redirect Boost Customer Activation & Retention Heap shares how they optimized their training program by analyzing behavioral data FREE 60 min Webinars Analytics auto-registration color-blue-400 Content Strategy 2023 auto-redirect How to Use Customer Education Data to Make Better Business Decisions Analyzing training data in conjunction with other key customer health and revenue metrics can help you optimize and prove the business value of your program. FREE eBooks Analytics auto-registration 2020 color-blue-800 Customer Education Industry auto-redirect Automox Sees 75% Reduction in Customer Onboarding Time with Skilljar Automox University Brings Added Value for Onboarding and Training for Customers FREE auto-registration color-blue-600 Case Studies 2022 Content Strategy auto-redirect How to Scale Your Customer Education Engine Fast We showcase some of the most innovative EdTech companies and how they’re helping teachers and school administrators prepare for the new challenges ahead. FREE 58 min Webinars auto-registration 2020 color-blue-700 Content Strategy...